We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at johandihbihgah@yahoo.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at johandihbihgah@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at johandihbihgah@yahoo.com.

Refund & Return Policy

We take pride in the quality and exclusivity of our products. Please read our return and refund policy carefully before making a purchase.

SALE ITEMS ARE FINAL

Refunds are only available for items that are not on sale. All sale items are final and non-returnable.

SIZING ISSUES

We do not offer refunds or exchanges for incorrect sizing.

Sizing details, model specs, and fit guides are provided on each product page to help you choose the correct size.

DAMAGED ITEMS

If your item arrives damaged, we're happy to issue a refund or exchange.

Please email us photos of the damage along with your order number within 48 hours of receiving your order.

RETURN PERIOD

You may return your item within 14 days of receiving it.

Returns received after this period will not be accepted.

 

RETURN CONDITIONS

• Item must be unworn, unwashed, and in resalable condition

• Original tags and packaging must be intact

• Sale items are non-refundable

• Items that do not meet these conditions will be rejected

RETURN SHIPPING COST

Return shipping costs are the responsibility of the customer and vary by location and courier.